Contacts and mailings
Mailings
One mailing goes to several channels at once: each contact gets the message wherever they are. For each recipient you can see whether the message was delivered and why not, and tracking link clicks turn into leads.

What is included
- Channels: email, SMS, WhatsApp, Telegram, Viber, VKontakte, Facebook Messenger, Instagram Direct
- “Send to” and “Exclude” segments
- Start, pause and stop at any time
- Delayed sending and a time window when sending is allowed
- Status for each contact with the reason for non-delivery
- A tracking link creates a lead, and the mailing budget gives the cost per lead
- Unsubscribe in every channel and a required unsubscribe link in emails
Which plan includes it. Included in all plans: Start, Business and Pro. Plans differ in limits on employees, companies and connected accounts. Compare plans
Common questions
How is this different from an email marketing service?
One mailing goes to both email and messengers, and the result is counted in leads and revenue, not only in opens.
Can I schedule sending?
Yes. Set the start date and time and the window when messages may be delivered, for example daytime only.
Where this is used
Other features
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