Contacts and mailings

Contacts and blacklist

Contacts become the shared base for all mailings. The base is loaded from a file using a template or pulled from A3.Sales, and the blacklist ensures that unsubscribed and unwanted recipients get no message in any channel.

What is included

  • Types: phone, email, WhatsApp, Viber, Telegram, Facebook, Instagram, VKontakte
  • Import from txt, csv and xlsx using ready file templates
  • Loading contacts from A3.Sales automatically or manually
  • A blacklist with import and automatic contact type detection
  • Filter by type and search
  • Mailing unsubscribes go to exclusions

Which plan includes it. Included in all plans: Start, Business and Pro. Plans differ in limits on employees, companies and connected accounts. Compare plans

Common questions

Do I need A3.Sales?

No. Contacts can be managed directly in A3.Marketing. Linking A3.Sales adds sync and segment conditions based on orders.

What happens to a blacklisted contact?

It is excluded from all company mailings, even if it belongs to the selected segment.

Where this is used

Other features

Want to see A3.Marketing on your channels?

Tell us which services you use now. We will show how the same process looks in one product and help you move contacts, templates and accounts.